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Some background, in January an anti-puppy mill law went into effect in Houston. In short, pet stores are not allowed to sell commercially raised puppies (i.e. puppies from puppy mills where a large number of dogs are kept in cages and treated like breeding machines.)
It is now late March, coming up on April, and the Petland store that is in Houston city limits STILL is selling puppies. They have been cited by the city at least three times that I know of, but get this, the fine has been just over $300. These puppies sell for $5,000-$7,000 in most instances. That little fine is just the cost of doing business for Petland.
The Mayor needs to step in and do one or both of the following:

1. Have the city cite Petland for each individual puppy in the store so the fine is significantly higher, prompting compliance with the law.
2. Pull Petland's certificate of occupancy since they refuse to follow the law.

If you want to save dogs from puppy mills, or simply hate when the city lets a multi-national corporation break the law when we all know full well that the rest of us will be held accountable for even the smallest infractions, then please let Mayor Turner know that the city needs to stop Petland from breaking the law. Enforce the puppy mill ordinance!
Mayor Turner's office can be reached at:
Phone: 713.837.0311Email: [[email protected]](mailto:[email protected])
Edit- in case you need it when filing a complaint, this is the address for Puppy Mill Land, sorry, Petland. 6429 Westheimer Rd, Houston, TX 77057

edit 3/31: add live search of trucks in transit or delivered. edit 3/29: first video review is up! See Videos section below. edit 3/28: add more Event Codes, 1mo estimate for 3400 to arrival on dealer lots in midwest. Duramax Forum (link below) has 2 threads on 2024's that see updates every 8-ish hrs. other edits: more event codes. pricing for all trims. how to check order status. link for auto email alerts on order status.
This post is specific to the 2024 GMC Sierra model year's 2500HD and 3500HD aka Heavy Duty versions. I'll include info on all trims. If you're looking for 1500 series models, some discounts below might be interestingvbut fair warning: most everything else is about the HD series trucks.
I've been watching all the news, spy shots, auto shows, press releases and can't wait to see this truck in person. Until then, I've been researching like crazy. Because I'm a nerd. Figured some other people might be like me, looking for all the quality updates, videos, pics, and (eventually^{I can't wait}) reviews - so why not put them all in one place. Here goes...

Official stuff

• GMC's Sierra 2500HD Homepage / Model Details
• Build and Price
• GMC's press release
• Ultimate Heavy Duty press release
• PDFs of all the trims, packages, option codes: https://www.gmfleetorderguide.com
• Video: 2024 Sierra HD: First Ever Sierra HD Denali Ultimate GMC
• Live Search of all 2024 HD's either In Transit or Delivered to Dealer

Track Your Order

Email Alerts

1. Go here: https://www.gmc.com/order-notifications-form >> enter your info. You'll need your Order Number.
2. Click submit. You'll get a confirmation, "Thank you for enrolling in GMC Order Status emails. We will provide you updates on your vehicle’s status as it moves through the build and production stages. Stay tuned for more."
3. Keep an eye on your email. You'll get an automatic email as the order progresses through the build process. It looks like this (example).

Ask GMC Chat Bot Method

1. Go to www.GMC.com >> click black "Message Us" icon in bottom right corner. If you don't see, adblockers and pi-hole will break it; disable and refresh page.
2. Reply to the first message with Hi (this will have an automated reply) >> type order status >> when prompted for your six-digit order number (it might be alphanumeric) type that into chat.
3. It will tell you order status in plain English. It will not provide dates or Event Codes.

Ask Live Agent Method

1. Follow the steps in Automated Method above. At end, type Agent >> the system will automatically reply saying it'll transfer you to someone that can help. You can only do this during US business hours, otherwise chat will say they are closed and tell you to return the next day.
2. Once an actual person replies, ask them to provide the status of your order. They may ask for the order number. In theory though, they should already see it from the steps earlier in the chat.
3. They will give you a brief explanation of your order status.
4. Reply by saying, "Can you please provide me with the event code on the order?" They'll most likely provide the code on the fist ask. If not, be firm and polite. If they still decline, close the chat and try again in a week.

• GM quotes 6 to 12 weeks from order to delivery at dealership, barring any unforseen delays.
• They won't provide more detailed order updates until you reach Event Code 3400 or greater.
• At code 3800 or greater, you have a VIN assigned. Dealership ONLY can login to VinView to track the realtime location of your vehicle using the OnStar's GPS as identified by your VIN number. It shows the location history of the vehicle since it left the factory.
• Order info is updated 1x/week on Thursdays. No sense in asking more frequently.

Order / Event Codes

Event Code	Description
500	This is a dealer stock order code used to order common vehicles. Please contact your dealer to receive an actual active order number.
1,000	Order on hold at dealership
1,100	Preliminary order accepted (This means your dealer has entered your order into their system but does not mean they have the allocation to submit the order to GM yet. Speak with your dealer to verify when they expect to be able to submit your order for production)
1,101	Order entered into the system
1,102	Order entered via web
2,000	Order accepted by GM (This means the order has been submitted and accepted by production. You are now on your way.)
2,001	Order generated to dealer
2,005	Order replaced by GM prospec order
2,030	Order re-edited (if necessary) (This is simply an edit code showing that something on your order has been changed. It does not mean your order has been accepted to production and really does not mean anything beyond your previous status other than a change has been made.)
2,051	Order changed thru Web (same as above)
2,500	Order preferenced (This means that the Order has been moved to the stage that parts department is now ready to place the orders for the components that will become your car)
3,000	Order accepted by production control (This is the response from production to your 2500 status and is when Parts are actually ordered. No further changes can be made to your order once you reach this point.)
3,100	Order available to sequence (This is more or less an inter-office memo from Parts to Production saying all parts are committed to this build, they are clear to sequence them for the build.)
3,300	Order scheduled for production (This is the response to the 3100 status where Production is cleared to sequence and schedule the build)
3,400	Order broadcast (This is when the order is actually loaded onto the production line computers and parts are being staged for the build)
3,450	Import vehicle produced
3,550	Import vehicle shipped from Port of Origin via boat
3,575	Import vehicle received at port of entry
3,750	Import vehicle received at Port of Entry
3,800	Order produced (The vehicle is completed and has rolled off the line. A Vin is now available.)
4,000	Available to ship (Vehicle is off the line and available to ship)
4,104	Bailment Invoice (Shipping documents generated)
4,106	Bailment released
4,150	Vehicle invoiced
4,200	Shipped (Vehicle has been moved by a carrier to another location or destination. If in combination with a 4300 status code then this is transfer to either a vendor for upfitting or to a distribution yard for final transportation.)
4250	Ocean Dispatched
4,300	Intermediate Delivery (In combination with a 4200 this is saying that the vehicle has been transported to a vendor)
4350	At Port of Exit -- Truck
4B00	Bayed (listed anytime a vehicle is sitting parked waiting for next mode of transportation)
4B01	Arrived at Vehicle Distribution Center
4B10	Available for Export Shipping
4B11	Available for Sale
4B12	Argentina Built Order Ready for Re-Invoice to Mexico
4B31	Anticipated Tag
4B40	Grounded Tag
4B42	Untag
4B45	Credit Rebill Rejected
4B50	Final Dealer Assigned by Central Office
4B60	Credit Rebill Sent to Vehicle Billing and Accounts Receivable System
4B65	CDO Requests Created (GM International Sales Only)
4B70	Credit Rebill Cancelled in Vehicle Billing and Accounts Receivable System
4D00	Vehicle on Hold: Bayed for Quality Control Inspection (Unknown Time frame)
4DCR	Carrier Reject
4F01	Vehicle Arrived at Central Distribution Center
4F02	In Transit to Regional Distribution Center
4F03	Vehicle Arrived at Regional Distribution Center
4F04	Vehicle Tagged in Transit to Dealer
4FCR	Invoice Reject
4FUN	Credit DealeUndo Invoice
4V01	Vehicle at Upfitter
4V02	Vehicle on Transportation Hold
4V03	Estimated Delivery Date Updated
4,800	Rail Ramp Unload, end of the line by (if) rail. To be delivered by truck to dealer
4850	At Port of Exit -- Rail
5,000	Delivered to the dealer
5050	Vehicle Transfer -- Dealer Initiated
6,000	Delivered to Customer; First Delivery; D1
6061	Delivery Cancellation; First Return to Stock; R1
6200	Retail Sale; Second Delivery; D2
9,000	Order Cancelled

Order to Delivery Timelines

• In mid-March we saw the first dealership to post a pic/vid with a delivered 2500HD on the lot. It was in Indiana.
• 3/29 first hands-on video posted. Was 2500HD Denali, not Ultimate. Build date 3/2023 per door jam sticker, was on lot in Murfeesboro, TN. That's production to delivery in max 29 days. If the TPW was 3/6 week, that's ~21-day production to delivery.

Production Timeline

Trim	Initial Orders Acceptance	Production Startup
Sierra 2500 Reg Cab	1/26/23	2/27/23
Sierra 2500 Double Cab	1/26/23	2/27/23
Sierra 2500 Crew Cab	1/26/23	2/27/23

• Rumor: orders are accepted - moved to status 3000 - in batches of 10 at a time.
• Rumor: As of 3/28/23, the 2024-year 2500HD's have taken exactly 4 weeks to move from 3400 to arrival on dealer's lots in Midwest.

Pricing

• GMC Supplier Discount website
• Check if you're eligible (here) aka work for a company that gets this. There's a ton. It's worth trying. Look up your company here, grab the code, then make a free account and use that code. It's crazy simple.
• The Supplier version Build/Price tools aren't online for 2024 models, but you can do it anyway just use the one depending on your model:
  • Sierra 2500 HD
  • Sierra 2500 HD Denali
  • Sierra 3500 HD
  • Sierra 3500 HD Denali
• GMC Friends and Family Discount website
• The Friends & Family version Build/Price tools aren't online for 2024 models, but you can do it anyway just use the one depending on your model:
  • Sierra 2500 HD
  • Sierra 2500 HD Denali
  • Sierra 3500 HD
  • Sierra 3500 HD Denali
• Dealers do not have to accept Friends&Family or Supplier pricing. They are reimbursed partially by GM, so in effect are taking some hit by accepting it. Hence, why so many turned away buyers during pandemic.
• In Feb 2023, GM idled its Fort Wayne, Indiana production for two weeks (source) because inventories of 1500 series reached 100 days. That's above their stated goal of 50-60 days of inventory. At year-end 2022 inventories were at 50 days. TL;DR supplies of light duty trucks have outstripped demand, and I'd hope that means good news for pricing now and into 2Q.

​

Engine	Denali Ultimate	Denali	AT4	SLT	SLE	Pro
MSRP 6.6L V8 Gas w/ 4WD (starting at)	n/a	$75,095	$70,995	$65,195	$57,795	$52,795
MSRP 6.6L V8 Turbo-Diesel w/ 4WD (starting at)	$93,795	$84,585	$80,485	$74,685	$68,280	$63,780

Discounts

• Dealerships that have told me they're honoring Supplier Pricing
  • Laura GMC (website) in Collinsville, IL
  • Beck & Masten (website) in Houston, TX
• Dealerships offering discounted pricing to anyone. Does not stack with Supplier or Friends and Family though.
  • Laura GMC (website): $2,500 off MSRP. Will ship car to you (at your expense). Free shuttle pickup from airport, if you fly in.
  • Beck & Masten (website): $2,000 off MSRP + free delivery within 500 miles
• Costco discount / Costco Auto Program Savings Event. I don't know what it is (will be?) for 2024, but was $1,000 off for 2022 and 2023 models (source, also mentioned on a few forums and in askcarsales).
• Uber - discount for Uber drivers. In past was $2,750 off BoltEV, no idea if anything for Sierra models and if so, if even for this model year.

Reviews

I mean, it's about the best info we've got from the bigger websites

• 2024 GMC Sierra HD Preview [JD Power]
• 2024 GMC Sierra 2500HD [Car Buzz]
• 2024 GMC Sierra 2500 [Cars.com]
• 2024 GMC Sierra HD Brings the Luxury and the Muscle [Car and Driver]
• 2024 GMC Sierra 2500 and 3500 HD First Look: Denali Goes Ultimate, AT4X Joins the Ranks [Motor Trend]
• 2024 GMC Sierra HD: High Luxury Meets High Limits [Edmunds]
• Hope You’re Ready: The 2024 GMC Sierra HD Now Tops Out Over $100,000 [The Fast Lane Truck]
• 2024 GMC Sierra HD Debuts As Part Workhorse And Part Luxury Vehicle [Car Scoops]
• 2024 GMC Sierra HD Looks Sharper, Picks Up Fancy New Denali Ultimate Trim [CNet]
• 2024 GMC Sierra HD Gets Engine Upgrades, Towing Aids, Two New Trims [The Drive]

Videos

ProTip browser extensions: SponsorBlock auto-skips intros, comment/like/subscribe junk. uBlock Origin eliminates all YouTube ads.

• By GMC: 2024 Sierra HD: First Ever Sierra HD Denali Ultimate GMC
• - First dealership to get a truck (3/22)
• Edit 3/29: First review is up! 16mins w/ hands on a 2500HD Denali. Not Ultimate though.** Official GM private event/unveiling, hands-on w/ senior GM design team
  
• Here Is Why the New 2024 GMC Sierra HD Is the MOST Luxurious Truck Ever Built! [The Fast Lane Truck]
  
• 2024 GMC Sierra HD In Depth look with all the Experts [Pushing Pistons]
  
• Four In-Depth Interviews! 2024 GMC Sierra HD Revealed! [Pickup Truck Plus SUV Talk]
  
• 2024 GMC Sierra HD First Look [Alex on Autos]
  
• The NEW 2024 GMC SIERRA 2500HD / 3500HD is AMAZING! [GM Jeff]
  
• Interviewing the GMC TEAM about the NEW 2024 GMC Sierra 2500 & 3500 HD! [GM Jeff]
  

At various auto shows

• 2024 GMC Sierra 2500 AT4 [DeLo Enterprises]
• 2024 GMC Sierra 2500 Denali Ultimate Edition [DeLo Enterprises]
• 2024 GMC Sierra 2500HD Denali Ultimate Full Review and Walkaround CLE Auto Show [Cochran GMC dealership]
• 2024 GMC Sierra 2500 HD Denali Ultimate at the Chicago Auto Show [Garage Talk]
• Hands On - The 2024 Duramax GMC Sierra AT4 Now Tows 4000 Pounds More & Goes Off-Road! [TFLnow]
• NEW, 2024 GMC Sierra 2500HD AT4, Duramax! [GM Jeff]
• 2024 GMC Sierra 2500 HD Denali Ultimate // $100k Ultimate CAPABILITY & LUXURY! [Car Confections]
• 2024 GMC Sierra 2500 HD - Did GMC Make The RIGHT Changes? [Vehicle Visionary]
• 2024 GMC Sierra 2500HD Denali Ultimate New Interior, Refreshed Exterior! [Cars Made Simple]
• 2500 HD Ultimate Denali 2024 GMC Sierra 4x4 Truck [InterUnetAutomotive]
• New 2024 GMC Sierra 2500 HD Denali Ultimate [GM Jeff]
• 2024 GMC Sierra 2500 Denali Ultimate Nightshade HD Very Luxurious [Express Car Reviews]

News

• GM Authority: Sierra HD news. Note: Skip the comments section on their articles. It's straight cancer.
• Prior sales numbers here.

Gallery

• https://www.gmc.com/trucks/sierra/2500hd-3500hd
• https://gmauthority.com/blog/gm/gmc/sierra/2024-gmc-sierra/2024-gmc-sierra-hd/ >> scroll down and click "Gallery" it expands with a ton more pics than GM has in link above.

Other conversations w/ recent intel on 2024 Sierra 2500HD's

• Relevant search of askcarsales: https://old.reddit.com/askcarsales/search/?q=2024+sierra+2500hd&include_over_18=on&restrict_sr=on&t=all&sort=new
• DuramaxForum: thread on 2024 HD's
• Leasehackr forum: https://forum.leasehackr.com/search?q=2024%20sierra%202500
• GM-Trucks.com forum: https://www.gm-trucks.com/forums/forum/240-2020-2024-silverado-hd-sierra-hd/

Latest info I've heard

• Downpour Metallic paint color is delayed, marked "late availability". Any orders with this color are delayed for likely months, but dealers don't have exact timing.
• Best discount is $2,500 off MSRP (at Laura GMC)
• Costco discount does stack with other discounts
• $1,500 OnStar Premium is included in vehicle price. For the first time can be Deleted, $1,500 savings. If want to delete OnStar to later buy different plan, pricing is here, skip the BS graphic and click on Compare All Plans which gives you this PDF. Cheapest plan is "Remote Access" $14.99/month, gives you the app and "remote key fob".
• No Super Cruise. Yes Adaptive Cruise Control.
• GMC MultiPro tailgate Step Lights are a $150 option, even on Denali Ultimate. Wut!?
• CarbonPro bed isn't available on Heavy Duty series trucks, irregardless of trim.
• OEM Upfitter switches will be available (here >> GMUpfitter.com) and go in the "change pocket" area (pic), directly in front of new Trailer Brake controls placement.
• First dealership to have a 2500HD arrive was on Mar 22nd: Tom Kelley GMC in Fort Wayne, IN. They put up a youtube video here.
• Bigger GMC dealerships have been telling custs expect first trucks arrive on lots May 2023.
• The tailgate Step Lights do work even if have Kicker audio systems in tailgate. There's small knockout holes in the center two square panels above the Kicker controls, and the lights go in there. If you don't have the Kicker system, the lights sit in a similar square plate with knockout hole, just rest of panel is blank. Without the audio system, the lights are in the outer two tailgate holes. If have speakers, lights go in inner two holes, as speakers take up the outer two holes.

If I missed anything, please share! Just really like this truck, ordered one, can't wait for arrival. I am not in the car business, affiliated with any sites. Linked only to legit, high-quality sources that were best I could find, avoided the dumb Chinese bot knockoff YouTube channels and blogspam that just steal content. If you find some new juicy tidbits, please reply so we can all benefit.

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PHONE (346) 502-2062
EMAIL [[email protected]](mailto:[email protected])

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This would be for anyone who lives in Houston, or has friends in Houston who they can help mobilize.
In January an anti-puppy mill law went into effect in Houston. In short, pet stores are not allowed to sell commercially raised puppies. They can offer shelter or rescue dogs, but not sell any mill or breeder puppies.
It is now late March, and the Petland store that is in Houston city limits STILL is selling puppies. They have been cited by the city at least three times, but get this, the fine has been just over $300. These puppies sell for $5,000-$7,000 in most instances. That little fine is just the cost of doing business for Petland.
The Mayor needs to step in and do one or both of the following:

1. Have the city cite Petland for each individual puppy in the store so the fine is significantly higher, prompting compliance with the law.
2. Pull Petland's certificate of occupancy since they refuse to follow the law.

If you want to save dogs from puppy mills, or simply hate when the city lets a multi-national corporation break the law when we all know full well that the rest of us will be held accountable for even the smallest infractions, then please let Mayor Turner know that the city needs to stop Petland from breaking the law. Enforce the puppy mill ordinance!
Mayor Turner's office can be reached at:
Phone: 713.837.0311Email: [[email protected]](mailto:[email protected])
In case you need it when filing a complaint, this is the address for Puppy Mill Land, sorry, Petland. 6429 Westheimer Rd, Houston, TX 77057

This would be for anyone who lives in Houston, or has friends in Houston who they can help mobilize.
In January an anti-puppy mill law went into effect in Houston. In short, pet stores are not allowed to sell commercially raised puppies. They can offer shelter or rescue dogs, but not sell any mill or breeder puppies.
It is now late March, and the Petland store that is in Houston city limits STILL is selling puppies. They have been cited by the city at least three times, but get this, the fine has been just over $300. These puppies sell for $5,000-$7,000 in most instances. That little fine is just the cost of doing business for Petland.
The Mayor needs to step in and do one or both of the following:

1. Have the city cite Petland for each individual puppy in the store so the fine is significantly higher, prompting compliance with the law.
2. Pull Petland's certificate of occupancy since they refuse to follow the law.

If you want to save dogs from puppy mills, or simply hate when the city lets a multi-national corporation break the law when we all know full well that the rest of us will be held accountable for even the smallest infractions, then please let Mayor Turner know that the city needs to stop Petland from breaking the law. Enforce the puppy mill ordinance!
Mayor Turner's office can be reached at:
Phone: 713.837.0311Email: [[email protected]](mailto:[email protected])
In case you need it when filing a complaint, this is the address for Puppy Mill Land, sorry, Petland. 6429 Westheimer Rd, Houston, TX 77057

This would be for anyone who lives in Houston, or has friends in Houston who they can help mobilize.
In January an anti-puppy mill law went into effect in Houston. In short, pet stores are not allowed to sell commercially raised puppies. They can offer shelter or rescue dogs, but not sell any mill or breeder puppies.
It is now late March, and the Petland store that is in Houston city limits STILL is selling puppies. They have been cited by the city at least three times, but get this, the fine has been just over $300. These puppies sell for $5,000-$7,000 in most instances. That little fine is just the cost of doing business for Petland.
The Mayor needs to step in and do one or both of the following:

1. Have the city cite Petland for each individual puppy in the store so the fine is significantly higher, prompting compliance with the law.
2. Pull Petland's certificate of occupancy since they refuse to follow the law.

If you want to save dogs from puppy mills, or simply hate when the city lets a multi-national corporation break the law when we all know full well that the rest of us will be held accountable for even the smallest infractions, then please let Mayor Turner know that the city needs to stop Petland from breaking the law. Enforce the puppy mill ordinance!
Mayor Turner's office can be reached at:
Phone: 713.837.0311Email: [[email protected]](mailto:[email protected])
In case you need it when filing a complaint, this is the address for Puppy Mill Land, sorry, Petland. 6429 Westheimer Rd, Houston, TX 77057

This list will be updated periodically.
Currently a few shops across the country will be authorized to install this Igla alarm system.
This product isn’t something any big box stores or large chain stores because security reasons.
Do not attempt to buy old product from eBay and other online retailers as they will not work.
Illinois : S&A Security Specialists LLC 9017 Grand Ave, River Grove Illinois 60171 773-772-5424
Illinois: Showtime Audio 4428 N. Elston Ave , Chicago Illinois 60630 773-489-7469
Illinois : ABT Electronics 1200 N Milwaukee Ave, Glenview, IL 60025 800-860-3577
Illinois : Car Audio & Security LLC 5320 W 124th St , Alsip Illinois 60803 708-762-3788
Indiana : Fade To Black Tint & Customs 1003 E Summit St, Unit 4 Crown Point, IN 46307 219-323-3949
Indiana : Omega Window Tint & Electronics 2054 Joliet Road Suite B , Valparaiso Indiana 46385 219-314-5869
Wisconsin : Alarmtronix 855 S 84th St. Milwaukee Wi 53214 414-645-4477
Michigan : RKST (radios knobs speakers & things) 314 W Walton Blvd, Pontiac, MI 48340 (248) 334-2519
Virginia : Diamond Auto Security solutions 905 Highams CT Woodbridge, VA 22191 833-837-8387
Maryland: Lux Tint and Wrap 443-655-0132 317 S Philadelphia Blvd, Aberdeen, MD 21001
TEXAS : 4D Auto Solutions 1507 Ranger HWY suite 100 Weatherford, TX 76086 817-609-3531
Texas : Earmark Car Audio & Tint 3132 W. Parker Rd Plano, Texas, 75075 972-612-6886 Johnny Bouldin
Texas : Sound Evolution 12836 Westheimer Rd, A-100 Houston, Texas 77077 281-679-1655 Jake Jesty and Jesh Jesty for Point of Contact.
Texas : Mod FX 22820 Interstate 45 Suite 1H Spring, Texas 77373 (North Houston) 832-948-0223 Randall [email protected]
Pennsylvania : OX AUDIO 570 Cottman Ave , Cheltenham PA 19012 215-450-4098 [email protected]
North Carolina: Patriot Performance Solutions 409 Inverness Drive Hubert, NC 29539 910-382-8540
South Carolina : Unique car audio 9080 Warren H Abbernathy highway Spartanburg SC 29301 Jordan : (864) 426-1552
Tennessee: Overkill Audio & Accessories 1509 monte hale dr suite F Murfreesboro tn 37129 [email protected] 615-462-6074
Kentucky : Josh Astrologo 1863 South Dixie Boulevard Radcliff Ky 40160 (502) 230-1004 [email protected]
GEORGIA : Area 41 car audio 2220 Cobb Pkwy NW Kennesaw, GA 30152 (678) 594-0141
New York : Long Island NY area Sound Waves Automobile Sound & Security 323 Larkfield Road East Northport NY 11731 (631) 368-8853
New England : Speed of Sound 85 Main St, Somersworth, NH 03878 [email protected] (603) 817-0400
Florida : gearhead fabrication 895 NE DIXIE Hwy #8 Jensen beach FL 34957 772-283-6115
NORTHERN CALIFORNIA : Westcoast auto security LLC 598 Garden Hwy suite 24 Yuba City, California
SOUTHERN CALIFORNIA : Paul 1 (760) 672-0500 [email protected] SOUTH 239 Ocotillo place, Oceanside, CA 92057
Southern California: Francisco 1 (562) 583-4315 [email protected] Los Angeles area
Southern California : IGLA SoCal Jon 1 (323) 763-0093 [email protected] Los Angeles and surrounding counties/cities
New Jersey : System Addicts LLC 727 Lyons Ave Irvington NJ 07111 973-399-8080
WASHINGTON : Audio Northwest (360) 786-9512 4708 Pacific Ave SE Suite A Lacey, WA 98503
Colorado : 1260 Brickyard Rd Suite 110, Golden, CO 80403 [email protected] Devon (720) 570-6617

This took place at: Mower Parts and Supply Co Address: 11716 Hempstead Rd, Houston, TX 77092
In September, my dad took his lawnmower for repairs to this location and the owner charged him $40 for evaluation, normal stuff. We left it there and after 2 months, he still hadn't repaired it. So I called in November to ask for details since my English is a bit better, because this is the second time my dad drives over there (he would drop by the store every 4 weeks when his check arrived since he lives paycheck to paycheck) to ask about it and they essentially give him no real answers other than that it's not ready yet. When I called to inquire what the hold up was, the owner didn't have any real reason and apologized, claiming life stuff came up. I know life happens and was understanding; it was just reassuring to reach out personally to check in on the status of the mower. (The rest of the story is below. )
I'm pretty drained after trying to resolve this for 20 minutes with him today so please accept the copy/paste below from a review I left. It is clear he wasn't going to take any responsibility and kept changing his story, and I needed to figure out if this was worth pursuing further. I decided it wasn't and will take it as a loss since the mower isn't worth much in the grand scheme of things. So here's the review I left (at the bottom) to tell the rest of the story here. My question is, aside small claims court, is there anything less drastic I could do in this situation? I would at the very least like him to repay us enough money to purchase another used lawn mower. In frustration I blurted out he needed to pay us $300 when he angrily asked how much I wanted in reimbursement, but I just made up a number since I wasn't expecting to be in this situation. He laughed and offered me $50 and I declined.
"The shop owner took in our mower for repairs at the beginning of September. He did not work on it for several weeks - I believe in total, he didn't touch our mower for about 2 months.
In October (edit: it was actually November), my father checked in again for updates and there was none. I called to ask what was going on and the owner apologized, saying life stuff came up. No problem, we're all humans and things happen.
We speak again in December and he gives me a new estimate. He had given my father and I very different estimates at different times and when I asked about this, he blamed the discrepancies on my dad's hearing. The estimate went from $140 to $300 and I said we didn't have the money currently (in December) because we had a big bill coming up, but we will come by to pay for the repairs and pick up the mower in a few weeks. Today (March 8), we go to pick up the mower only for the owner to tell us he has given it away to scraps because we took too long. I ask him to refund us the $40 and I also asked for our mower again despite already being told he has given it away to scraps. He made no attempt to call us, none. He gets angrier and asks me, "what do you want?" "How much do you want?" He offered me $50 to make up for it and I don't accept it - that is not enough to buy a new/used mower. I don't actually know what to do here, but I record the interaction. I caught this man lying on my phone (he claimed we hadn't spoken in 6 months). Meanwhile, his lacky/coworker is saying, "she's recording illegally!" I'm recording because this man CANNOT keep his story straight. He also told my father that I claimed it was not worth repairing in our last phone call in December, which is a complete lie. He was arguing with another customer when I had arrived and that went on for a moment. This owner is a perpetual liar, and he wasn't at all apologetic about throwing away our mower because we "took too long to pick it up". Yet I was understanding when he needed extra time to repair it. But evidently, he ultimately did not repair it and gave it to scraps, OR, is lying and sold it to someone else. "
I'm just extremely upset. I know it was just an old mower but it was still my dad's mower, and I can't help but assume the store owner probably just sold it off as opposed to "throw it away". We don't have much money, so this one hurt.
Anyway, "say mower one more time, btch!" At the very least I wanted to vent into the ether about this frustrating experience.
Date correction: I do want to correct the date regarding when we dropped off the mower (and I updated this date on my actual review). I was going off memory but I noticed I had a pending review for this shop on Yelp that has the exact day we dropped it off, which is mid September and not the beginning.

Here are all of the new US CHADeMO (Leaf fast-charging) stations that rolled out in February 2023, according to the Department of Energy.
There were 106 new CHADeMOs added in February. To put it in perspective, there were 194 CCS chargers added in January. Yes, the gap is definitely widening. But speaking as a Leaf owner, since only Nissan makes new cars that use CHADeMO, overall I'm still pleased that new CHADeMOs are becoming available. 106 is still significantly better than the 74 new chargepoints that came online in February 2022.
We all know that CHADeMO is a legacy format and will eventually go away, but clearly Nissan and their partners are continuing to support it for the time being. This shouldn't be surprising. After all, while the CCS-charged Ariya may finally be available without a waiting list, you can still buy a new Leaf.
The federal infrastructure plan requires those seeking funds to build new charging stations to build four CCS chargepoints first, but also permits CHADeMO to be funded once that threshold is met. I don't see why EVgo wouldn't continue to take advantage of that, for now, especially since baking Tesla's CHADeMO adapter into their stations is currently part of their strategy to support Tesla vehicles without the need for the Tesla driver to buy an adapter. This will become less of a factor as more Tesla owners buy the Tesla CCS adapter.
If you'd like to know about new chargers along your routes right away, or reading these reports is just frustrating in your state, I've set up a free service that provides email notifications only when new stations actually open. You can sign up at evpov.com. I built it to help EV owners like myself (especially my fellow Leaf owners). You can pick other plug types as well.

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